Customer Reviews
TomTom Inaccurate 
2008-09-01
TomTom 1M00.981 GO 920T Portable GPS Vehicle Navigator with Traffic Receiver
I purchased this product because I wanted to try the new "traffic reporting" feature. I never got there!
Twice the Tom Tom told me to go in the wrong direction off the highway. I was testing it in familiar territory. If I had not known where I was, it would have told me "off route" and I would not have known why I was turning around.
The system defaulted to MUTE and each time I turned off the car it went silent. I had to go into the system tools, a cumbersome task, and turn on the speech each time.
I returned this product and bought another Garmin with which I am very happy.
What a mess, but where to begin? 
2008-08-27
I purchased my 920T in March of 2008, so here is my 6 month 2000 mile review.
Pros:
1. If you enjoy a leisurely trip in the evening, with no regard for efficiency the 920T is for you.
2. Acquires the satellites very quick.
3. Mapshare is a nice, but does it work?
Cons:
1. Battery life is terrible. At most you are looking at one hour.
2. Battery life on blu tooth remote is just as bad. I was replacing two AAA's once a week.
3. If you choose to drive during the day, don't count on seeing the screen. With mild to moderate sun light it will be washed out.
4. Speech Recognition no longer works after the newest firmware update.
5. Traffic might work. More times than not you have to unplug the traffic antenna, reboot the tomtom, and as it's rebooting reconnect the traffic antenna. Hope you can do this while driving. Oh, don't forget to choose your destination again. It doesn't remember.
6. The menu system was not thought out. It's very unsafe while driving.
7. POI's? Please. If you are looking for wal-mart good luck. Typing Wal will not work. Typing mart will not work. Looking for an italian restaurant? Better have an iPhone or the Internet, because it does not sort any restaurants. While driving down the interstate if you are curious where the closest rest area is, I hope you can find a road sign. Even if it does find a POI, there is a good chance you will not arrive within half mile of the location.
8. ETA. Not even close.
9. If you set it on your shelf, you can watch it magically turn it's self on at random hours during the day. It's a nice trick but it's short battery life takes care of this.
10. The most important feature of a GPS is to get you where your going as fast as possible. On a road trip from Maryland to South Carolina, the 920T weighed in at 11 hours. On the way home we picked up a Garmin 750, and had it not been for traffic we could have made it in 7 hours and 45 minutes.
11. TomTom should consider this to be beta software at best. There are many bugs, and mine has locked up 3 times. If you don't have a small pin to trip the reset your out of luck.
12. TomTom refuses to allow or support the 920T. It has the same hardware as the 930 yet the refuse to let the users enable those features found on the 930.
As long as you are in the United States please do yourself a favor, and pick up something with Navtec software.
I love this thing 
2008-08-11
I am really impressed with this GPS. I've used my Dell Axim in the past with Mapopolis. They went out of business so I needed something new. After a friend of mine bought a cheaper Tom Tom, I looked at what was out there, and I wanted the voice commands after I saw it. It is a little quirky at first, but I wouldn't trade it now. I also love the remote control.
The only things that I wish worked better were:
1. The FM transmitter - in a vehicle with the antenna in the front of the car works well, but if it's in the back of the car you can forget it.
2. It doesn't recognize my Motorola i880 (Nextel) It will make calls from the phone, but will not update traffic with it or import the phonebook.
Overall, I love it.
Tom Tom 920T 
2008-07-20
I used my Garmin 2620 since 2005, weekly, as I travel extensively. I have never ugraded the maps. This Tom Tom was a gift, the idea being newer was better. It has good features, it was easier to enter an address, it recovers from route deviations quicker, it doesn't keep shouting "recalculating, recalculating," and the computer doesn't get confused as often. However, I searched for restaurants, and came up with 5 hits. Garmin gives restaurants from here to the next coast. I searched for an historical POI, got nothing. I thought an historical POI, that has been on the map longer than anyone I know has been alive, should have been preloaded as a POI. Garmin came preloaded with all kinds of restaurants, shopping, hospitals, government offices, entertainment, and more. I see Best Buy offers to help you load POI's. Well, Amazon had the better price. I don't have time for all this manual loading. My GPS came on Monday, and Tuesday, I was leaving town.
That suction cup mount is useles. It stuck maybe 3 times for the duration of my journey. It constantly falls off and hits the gear shift before hitting the floor. Being touch sensitive, all the banging on the way to the floor sometimes resets the GPS. Sometimes, it falls so far away, you can't pick it up without pulling over. The Garmin came with a bean bag that sits on the dash.
It was much easier to see my route layout at a glance while on the road with the Garmin.
I lost signal more often with the Tom Tom.
I couldn't use it straight out of the box. The Tom Tom had to connect to my laptop and download info first. I don't know what language it was communicating in, Norwegion, I think. I had to call Tom Tom for help setting up. The Garmin just wanted to know where I wanted to go.
Sadly, someone just broke into my car and stole my Garmin 2620. I am buying a Garmn Nuvi to replace it. This Tom Tom just does not meet my needs.
Go with a Garmin.
just love it 2008-07-18
we have used this tomtom on several trips already and are quite happy with the unit. It is easy to use and clear in giving directions. We much prefer our tomtom over the gps in our car.
Mediocre product, extremely poor service 2008-07-15
The new TomTom Go 920 brings you the best in satellite navigation. The devices come preinstalled with complete maps of the United States, Canada and Europe on the 4 GB of internal memory, which display clearly on the 4.3" wide screen. Features new to the GO 920 include the Enhanced Positioning Technology for a more continuous navigation experience, even in circumstances where there may not be a direct line-of-sight connection to a satellite (for example, when driving in a city with tall buildings, underpasses or bridges. It also comes with voice prompted address entry, allowing users to speak the address to which they want to drive so the device can automatically calculate the route. TomTom Map Share? enables users to make easy changes to the map and to share map corrections with other TomTom customers so that users always have the most up-to-date maps available. It even comes with a remote to operate the GO 920 from anywhere in the car! The GO 920 is compatible with an RDS-TMC Traffic Receiver to receive up-to-date traffic information, and includes the RDS-TMC Traffic Receiver in the box and a one year traffic subscription. Bluetooth wireless capable. Extensive safety features including ?Help Me' menu, to give drivers direct access to emergency services and roadside assistance Built-in FM Transmitter Clear voice instructions and text-to-speech -enables reading of street names, places, traffic alerts and text messages New customizations, including recording your own driving instructions, view documents, exchange positions via SMS and Bluetooth? wireless technology TomTom desk dock to easily charge the TomTom GO 920 range and connect to a computer and TomTom HOME software (included free) Full range of accessories to suit your style - leather carrying case, iPod charger, etc.
Excellent product 2008-07-11
Very powerful, an excellent choice with good navigation. Only one thing missed : Mexico maps.
I'got previously a Viamichelin (many mistakes and long time to acquire gps) and now Viamichelin has left the gps market (no more support, no new maps). I tried Mio (no comment, forget it, you will never be able to read the screen on sunny days). I finally go to Tomtom in order to get North American and Europe maps. Good product, very short waiting time for gps acquisition, accurate and precise. I've bought the 920. Important things to mention :
- after updating a 920 with v8 maps, you have got a 930 !
- if you buy the T version (with TMC) in US, your antenna won't work in Europe and vice versa. If you want to use TMC on both sides, you need 2 antennas (which are physically identical, so don't mix them or it will be a mess !).
- I travel a lot. I can use it in Singapore, Hong-Kong, Australia etc. but you don't have maps of Mexico and Malaysia (that Garmin has). It's a pity.
- remote control is a gadget except if you have a very big car...
- no home charger, no case provided. It's a pity.
- software is very simple to use. You will never be lost !
- some map mistakes, but very good improvements with map share. These improvements are depending on the size of the community : in Europe, maps are perfect due to the large number of users (TT is #1). In US, maps are perfectible and it will take some time which could be short if their products are well sold. No need to buy an updated map, sounds good !
- bluetooth hands free works very well.
- voice recognition exists but forget it (gadget which doesn't work while driving).
Conclusion : quite perfect, reliable, always working (no bugs)... Only one improvement for future : Mr Tomtom, provide more maps, please !
It works but not worth the price 2008-06-16
Summary first:
Plus: (1) Quick in recalculation of route; (2) Maps have street names on them; (3) Satisfactory selection of the places of interest.
Minus: (1) Manual (included and online) can satisfy only retarded reader; (2) Some map errors cannot be forgiven; (3) bad customer service.
This is my first GPS. I have tested it on 1000-mile-long trip (North-Eastern USA). Before the trip, I have updated everything - maps, satellite positions, voices.
First surprise: if you select a human recorded voice for instructions and computer-generated voice for street names, the latter simply doesn't work. There is no place in manuals that would tell you that.
Second surprise: In Pennsylvania, Tomtom map shows "ghost intersections" on hwys 15 and 81 - there is no intersection in fact, it comes in one-two miles. The splitting of 81 north of Harrisburg is shown later than in reality. This mistake can cost you a lot of time and maneuvers, so cannot be forgiven.
City of Ithaca, NY and rural Pennsylvania: in a maze of one-way streets, 920T systematically invited me to make forbidden turns and U-turn on a one-way street. So, be carefull and watch the signs before going along tomtom instructions! You will get to your destination because it can recalculate the route before the next intersection, but this won't be the shortest way. In general, 920T routes were not always the best.
920T has included receiver for traffic information during 1 year. It was less than useful. It did not warn me about 2-hour congestion on 81 south while giving some other warnings which proved to be wrong. Do not pay extra money for it, consider 920 (without receiver) or something else.
I have bought 920T here, at Amazon.com, and it came with promotion of 1 year free new map release. However, Tomtom site has declared promotion code invalid (how that can happen? - I asked customer service three times - no answer). It took me more than a week of interaction with customer service to defend my rights.
So, my opinion is that 920T does its service but, most probably, there are cheaper alternatives with the same (or better?) abilities. So, I cannot recommend it. My next GPS will be Garmin - when they will put the names on the streets on their maps.
Poor POI 2008-06-14
I'm generally happy with this product, except that the restaurants are not categorised. For example, I cannot ask TOMTOM to "Show me only Japanese restaurants around me."
Nothing's perfect 
2008-06-04
This TomTom pruduct gave me a bit of trouble here and there sure the loudspeaker made some funny noises and after talking with support and getting a worse unit in return you would think why does TomTom deserve 4 out of 5 ? Well folks theres one thing that counts the most... persistance and dedication to the customer and TomTom makes up for the odd poor unit that you might purchase because rest assured you will get what you want in the end and feel good about it. So what you have to buy maps or what not down the road.. im ok with that for now as i recieved the newest map upon purchase well for free and so will you, got a problem with the product? Call tom tom for starters and tell them whats up i know that on two occasisons i was helped greatly and if they sent back a unit that has an issue they'll get it right, just have some patients
