Customer Reviews
Clear as a bell!!! 
2008-09-06
Nice phone. Clear as a bell. Nice features and ringtones. Nice to have that extra extension phone around the house. Answering machine very easy to use. All around nice.
Consumer Reports' Top-Rated Phone 
2008-09-04
This was the top rated phone by Consumer Reports, so I just bought it and set it up for my mom.
If you don't need three handsets save yourself $25 or so and order the AT&T SL82218 instead -- it's the same system minus one handset. If you need four get the SL82418.
The phone works great, but beyond that it also LOOKS REALLY GREAT (the pictures on here don't begin to do it justice -- at all -- but it'd not cheap looking dull gray plastic like you might imagine, but nice metal and so on).
Other than a few quibbles this is a really good phone (so good I'm now buying one for myself). These quibbles were:
- The manual seemed like it would have been easy to make much more clear than it was;
- The quick setup page was actually less quick than just ignoring it and going to the first few pages of the manual (and then it just ended without anything about setting up the answering machine); and
- It took awhile to unpack all the little overly packaged parts).
Beyond that, the call and hang up buttons could be more clear (my stepfather is color blind and can't discriminate between the green for go and the red for hang up, so icons for these would have been better, and even ignoring that fact the contrast of the red on the gray could have been much better -- it's just hard to see and makes you think the people who design and review these must all be in their 20s, but now I'm in my 40s and wearing glasses for the first time and I notice issues like this all the time that would be easy to make a lot better for people with less than perfect vision).
This is okay though because within no time you'll just remember where everything is by feel, it's just the period of learning it where it's needlessly difficult.
Overall a great choice since I've given up on Uniden products and needed to find a two handset model with voice mail.
Beyond all this, the sound quality is excellent, the range is good (it can be taken out to the pool), and it doesn't affect the wi-fi network for our laptops.
Highly recommend (with the caveat that I wish AT&T would go back to the drawing board for the next version and address the manual issues and the visibility issues on the handset -- especially that red on dark gray lack of contrast issue).
AT&T cordless phone works well 2008-09-01
I have had the phones for about a month. They work very well, good sound quality and the speaker phone also works well. The volume control provides an adequate sound level to be able to easily hear while talking.
The only disappointment that I have found is that it does not have a battery backup for the base unit. As a result you loose the date and time if you have a power outage.
Great phone 2008-08-25
This phone is better than I expected it to be. The handset speaker is great for sorting through paperwork while I am talking. I also like the intercom capability between handsets. The phone is clear, attractive and a great buy for the price. I would recommend it to anyone.
AT&T SL82318 Digital Three Answering Phone System 2008-08-25
The sound is clear. Program the directory into any of the three phones and it stores them in every phone so you don't have to reprogram each one. Excellent system
Surpassed my expectations 2008-08-25
The AT&T SL82318 DECT 6.0 Corded/Cordless Phone with Three Handsets and Answering System offers unsurpassed range, sound quality, and security, thanks to its use of DECT 6.0 technology, a newly available frequency band that does not suffer from interference from home appliances and wireless networks. The system comes with three handsets; you can transfer calls between handsets, and all three handsets can be off-hook simultaneously.It also expands upto the base and it can support up to 12 separate handsets. A built-in digital answering machine system records messages on microchips for reliable performance, instant access to messages, and the ability to selectively save and delete messages. The phone supports caller ID and call waiting. The Speakerphone is built right into the handset, making it more convenient than having to sit by the base as many other Speakerphone systems require. You can select from various ringtones, and the phone system is wall-mountable.
The sound quality when listening is not good. 
2008-08-24
The sound quality when listening is not good, and the description said that is one of the best. No so. Otherwise just an OK phone. Holds a charge forever if that is important to you.
Best Phone Ever 2008-08-22
I have been an avid Panasonic Cordless phone user since forever. I have been converted. This phone had the highest rating by Consumer Reports, so I reluctantly went with their recommendation over the Panasonic, and boy am I glad I did! This phone is clear, has great range, and the battery life is awesome!
A little disappointed 
2008-08-19
As one that retired from AT&T, after 33 years, I am disappointed in this product. I have no complaints whatsoever with Amazon,as they delivered sooner than expected, and at the cheapest price I could find for this telephone system.
Unfortunately, these phones are now made in CHINA, unfortunate as far as quality,and unfortunate that so many american citizens lost their jobs because of the overseas movement. I worked as an inspector for several years, and there is absolutely no way the quality of this telephone would pass the tests.
First off, even though it has ring tones you can choose, these are only for "ALL" incoming calles. With our older Uniden, we can have a particular ring for different people, and that way we know without even looking at the Caller ID that this is a call we want to answer. Disappointed with this.
My main complaint(and I called customer service at AT&T about this),is the battery used in these telephones. I spend a good amount of time on the phone during certain times of the year(I run and Adult Hockey League)and I always use "speaker phone" or my headset.
I was using one of the 3 phones and it suddenly quit working. Didn't have a clue what this was all about. I then realized a blinking light in the "display window", and lo and behold, the batter was dead. No bars to count, so you can see how much of a charge you have remaining. It just either works or it quits.
When the Tech told me it "was the battery", and asked "are you using the speaker phone",I of course said "yes I am." He then says,"oh you can't do that for very long or the battery will give out." WHAT?????? Our Uniden phones I've used for days and days without a battery problem, and with these new "high tech" phones I can't even make it through the day?(I put all the phones on their chargers overnight, every night).
I guess they must use some inferior batteries in this phone system. Had I known I could not use the speaker phone, except for short times on phone, I probably would have looked elsewhere, and would also probably stuck with a Uniden brand.
Amazon gets a 5 Star from me.
My old employer(and the one who pays my pension), AT&T gets a very low 3 Stars from me.
Great Phones 2008-08-17
This is the clearest set of cordless phones I have ever had. The range is great, much more range than my Panasonic 5.8 phone. The screen is easy to read and the controls are easy to use. I have not used the ansewering machine function so I can't comment on that but for what I use it for it is the best phone system I have ever had.
