Customer Reviews
Great Product 
2008-06-05
Gave this product to my wife as a Mother's day present.....she loves it. Very easy to use and looks great.
Terrible tech support from Philips 
2008-06-04
The pictures on this product can be displayed from a number of sources including USB, two card readers and internal memory. When I first took this product out of the box I attempted to delete all the pictures in internal memory. However, there was one default picture which I could not delete. I called Philips tech support to ask if this was normal behavior.
I explained very clearly that I was attempting to delete the default pictures from internal memory. I was then instructed to go to my computer and asked which drives were displayed in my computer. I explained there were two drives (which I knew to be the card readers) and was then instructed to click on these drives. I told the Philips rep that the result of this action was for windows to state that there was no disk inserted into the drives (obviously since I had no cards in the card readers. I was then told by the Philips rep to format the drives (I was never asked if I had anything of value on these drives).The rep seemed baffled that I was unable to interact with the drives. I then reiterated to the Philips rep that I did not have any cards inserted in the readers and asked if the he was sure that the internal memory would show as a drive on my computer. The Philips rep was certain that it the internal memory should show as a drive on the computer and then proceeded to give me an RMA number to return the product.
When I inquired, I was told that the cost of the return shipping would be my responsibility. When I said that this did not make sense the rep was apologetic, but told me that he could not change that policy. I then went on to Amazon and was able to return the product at cost to Amazon. When the replacement arrived it exhibited the same behavior. I then determined that this was by design and simply added a CF card to display the pictures.
You can engineer a great product, but that product will only really be as good as the support. Philips has definitely failed here as they cannot even diagnose the designed behavior of their own product. This all would have been easier if Philips had bothered to give the tech support rep even an hour of training on the product line.
Bottom line is that Philips was unable to provide even basic support for their product and then expected me to return a perfectly good product at my cost. I would seriously consider not buying another product from Philips because of this and my rating of this product is greatly depreciated as a result.
If I could award minus stars 
2008-06-04
After I unpacked the frame I tried unsuccessfully to load photos. I called Philips support and was told that my jpg's couldn't be loaded and that only jpeg's could be loaded. The agent suggested that I download a free program that changes jpg's to jpeg's and I did so. I then changed some of my photos to the jpeg format. Then I retried to load them into the frame and once again the process failed I called Philips support once more and explained what I had done. They told me that the frame was broken and that I should send it back but they refused to pay for the postage. I returned the frame to Amazon (free postage there).
Ok but not great. 
2008-06-03
A few things stopped this one from being great.
1. I would have been nice to be able to put more pictures on the frame and not have to use any memory card.
2. The picture of the baby could not be removed from the frame memory. It kept giving the message "Operation failed."
3. A lot of prep work required for pictures to look good in the frame.
I did appreciate that when the frame is turned the picture turns with it.
Not too good . . . 2008-05-29
The picture quality is OK, nothing to write home about. I bought this model mainly because of the sentence from the product description here at Amazon that says it has three timers to turn it on and off. Not only does it only have one timer (no weekend timer like advertised) but that timer initially would not work. Turned out after much frustration that and time that the english version of the manual has a translation error. Rather than simply saying "turn on" or "turn off" the settings say "start dim" or "end dim." And the meaning of those prhases are opposite their normal meaning. The one timer included in the settings does work though, but I would have preferred separate weekday and weekend timers as advertised.
One thing everyone should know about all digital frames is that you should resize all your pictures to the frame's native resolution - this one is 480x234. I used a free photo editing software called faststone - and not only does resizing make your pics fit the frame, but it drastically reduces the size. I fit 4000 resized pics onto a 2GB SD card and it barely used 500 MB. Just be careful not to replace your full size images. Copy all your pics to another directory and then resize them. As far as this frame goes, I will keep it but I wouldn't recommend it. I think it is over-priced.
Pathetic 2008-07-17
1. Got most basic resolution. I played photos from my Nikon D40 SLR camera, but even those pictures looked broken even from 5 feet distance.
2. No wireless feature, no backup battery. Your nightmare starts when you reconnect it to power supply. It wont boot automatically, there is one lousy power button in the back. Even after you power it on the default Foto playback is the firmware and not your memory card or USB. So you need to point it to your memory device by clicking 5-6 buttons.
3. Although it says 7 inch display, you cannot play photos with 5"x7" aspect ratio. The aspect ratio of the frame is 4"x6".
4. No remote, no MP3 playback, no sound.
You can get all these features on a Coby or Nextar frame by spending 15-20 dollars more.
I returned it the next day !!
Ugh, the dingo won't eat this baby 2008-07-08
The frame's nice enough, but don't plan to use the internal memory unless you want to see someone else's baby with a philips add!
Really, really bad 2008-06-29
Phillips had really good photo frames before with high resolution screens. I bought this one because I presumed it would be the same, high quality. Totally wrong.
The resolution is so low that most of the images look pixelated and unbearable to look at.
As others have said, the "Baby" on the internal memory cannot be deleted and so makes the internal memory useless (unless you want to constantly see the Philips ad and a baby .......).
The "USB" connectivity only works with memory cards.. not the internal memory, so to use this (with the baby of course) you have to copy each and every picture one by one from the memory card.... Waste of time!
Setting the "dim" timer needs a lot of patience to set up as "dim-start" means the opposite of what you would think (ie it actually switched on the display rather than starting the dimming process....
Last but not least, the screen is not positioned properly leaving a gap of about 3 pixels at the Top/Left hand side (depending on if you have it vertical or horizontally placed) between the screen and the frame.
Summary: avoid this frame unless you want sore eyes and questions from friends about a baby that's not yours.......
Update - I really did want to view my digital pics and so took the plunge to get the "upmarket" version of this unit - the 8" one (8FF3FP) with 800 x 600 pixels. In this world you get what you pay for.... well so I thought. And paying twice the price should get twice the quality, right?
This new unit worked great ... for a few hours after which the "auto-fit" function stopped working and it put nasty rainbow coloured borders around the pictures instead of fitting pictures to suit the position of the frame (landscape/portrait). Even worse, ALL the portrait orientation pictures were distorted and looked extremely pixelated.
What a waste of my weekend.... It always seems the same these days. When a new technical thing comes out there are always bugs... then down the road they fix them with a "firmware upgrade".
So again - my advice is to totally avoid this range of photo frames!
Professional quality --great value!!! 2008-06-20
I am a professional photographer that relies on clarity as well as functionality use this product in presentations as well as helping me sell my photographs.
This product offers me the clarity and ease of operation I need. The clarity is as good as frames more than twice the price. The ease of operation makes it even more appealing. If you are looking for high quality at a great price I couldn't recommend this product more.
I looked at frames at twice the price and decides on this one. It's a truly professional product and a great value.
Nice 2008-06-11
I am very pleased with this digital frame. I think that Philips made it very easy to navigate with the different menus and settings. I did get stuck a couple of times. However, once I looked-up my little "snags" in the manual (from the enclosed CD) I was able to remedy my problems. For example I couldn't figure out how to set-up the automatic timer. After looking it up, I learned that instead of saying "turn on/off" it said "start/end dim." I think it's a strange way to phrase the feature but non-the-less it did the job.
I was frustrated when I tried to download pictures from my computer to the frame's internal memory. After fiddling around for a bit, I discovered that you can't download pictures from the computer directly to the frame. Instead, the frame acts more like a memory card reader and the pictures from the computer will be downloaded to the memory card inserted in the frame. After I put the pictures onto my memory card, I was able to go in and transfer the photos from my memory card to the internal memory. I would have liked to be able to download directly without the memory card but the extra step doesn't take that much extra time. Though I rarely use the internal memory. I'd rather display pictures from my memory cards and thumb drive because they store more pictures and usually those pictures are more recent than the pictures on the internal memory. And that way I don't have to display the lame baby picture (the one everyone else has mentioned).
Overall, I give the frame an A. I like the feature (I think it's called radiant color) that bleeds the colors of a picture to the edge of the frame on pictures that don't fit the wide screen size. Most frames have black bars on the edges for pictures that are too small. I am also very pleased with the color and quality of the pictures when they are being displayed. And I love the piano black polished finish - I think it is very sleek and classy.
