Customer Reviews
Dear God, what a mess... 
2008-09-28
Mobile Me is a total mess. I would recommend that anyone who is thinking about using it or puchasing it have their head checked. And after the response from Apple, that goes for all Apple products.
In the conversion from .mac to Mobile Me, all of my contacts were lost. Five years worth. Of course, Apple Support told me it was my fault. (Never mind that I was paying them to keep my data safe on their servers, with promises from them of stability). The consolation? Three free months of Mobile Me, a crappy service at a $25 value. That will not even pay for the first 30 minutes of my time trying to gather all of my contacts back.
I have used macs and apple-related products exclusively for several years. I was a convert from Windows to Apple. Now, I am more discriminate in my selection of technology-related products and understand that Apple is more style over substance. Thick-rimmed glasses and pretentious commercials have very little to do with quality and customer support. It is very unlikely I will continue to patronize Apple in the future.
Pretty good deal 
2008-09-05
Mobile me is an interesting service if you use all the features. It does not do any one the great.. but does most of them well. Look into each feature in detail before you buy. Many of the features can be done on free sites as well or better.
Everything in Sync!!! 
2008-09-02
It was a difficult transition, but everything is working great now. I like not having to enter names or calendar info more than once. The syncing features are improving on a daily basis. Being able to enter a name or date into any of my devices, and it be available on any of my other devices is a cool feature. I've had .Mac since 2001 and can honestly say that the only interruption in email service for me was during the mobileMe transition. Those interruptions are a thing of the past, and in the unlikely hood that there are more Apple will reconcile with customers like no other company. For the problems we have had thus far we were given 90 days free. Blackberry never did that with their numerous outages.
Great now after rough start 2008-08-30
Buggy at first, but everything works great now. I love how updated contacts, bookmarks and calendar changes on one device just appear on the others. This is sweet, enterprise for the rest of us!
Working great for me now! 
2008-08-11
I was like most here when MobileMe was launched...it was a nightmare...about the worse product launch I've seen in some time, if not all time. Couldn't get email, web apps didn't load, iPhone set up would crash, etc. Apple was slow and muted to respond.
But that was then...July 11.
As of now (Aug. 11), just about everything works great for me. My email is stable and functioning. My contacts are all there. Push calendars, contacts and email works perfectly and instantly with my iPhone, including my Entourage/Exchange items. Syncing between my office desktop and personal laptop is flawless (which by the way, what's the big gripe about a 15 minute interval between PC syncs?! When is it critical for you to have synced information on 2 or more computers within 15 minutes?!).
There are definitely things that need improving like the dual listings on Exchange/iCal-Contacts entries on the iPhone; the ability to have shared calendars (which right now is limited to CalDAV server solutions like Mac OS X Server); better photo editing/sharing tools on the Gallery; and updates for Backup or another file backup solution to better integrate w/ MobileMe, especially for the Family Pack members.
Anyway, I'd say give MobileMe a shot now. Lord knows, there have been plenty of other software releases that have had mountains of problems at launch (Vista, Leopard, Lotus, etc.) It definitely does not have a quarter of the issues it had at launch and really has become quite a nice replacement for us previous .Mac users. I find it to be an excellent solution for mobile users, especially those with iPhones and/or Macs.
Love it! 2008-08-11
Maybe you have a computer at home, one at work, and an iPhone or iPod touch. And it can be hard to keep them all up to date. But now there's MobileMe. Wherever you are, your iPhone, iPod touch, Mac, and PC are always current and always in sync. And with a suite of elegant new web applications, you can access your data from anywhere.
Imagine running beautifully designed, easy-to-use Apple applications on your PC. At me.com, you can check your email, manage your contacts and calendar, share photos, and store documents. The applications are so intuitive and clutter free that me.com could become your new desktop. On a PC, MobileMe works seamlessly with the applications you use every day. You can use Outlook, Outlook Express, and Windows Contacts on XP or Vista. MobileMe automatically pushes your email, contacts, and calendars ? and even your Safari or Internet Explorer bookmarks ? to your other computers, iPhone, and iPod touch. If you have more than one PC, use MobileMe to keep email, contacts, calendars, and bookmarks the same on all of them. If you have a Mac and a PC, they can share the same information. MobileMe will keep your computers, iPhone, and iPod touch in sync and up to date. Do everything you need to do on every device you own. MobileMe works with Mail, Address Book, and iCal on a Mac; Microsoft Outlook on a PC with Windows XP or Vista; and the built-in applications on your iPhone or iPod touch.
Problems still continue 8-4-2008 2008-08-05
I love mac and apple products. But mobile me is a complete dud. I had .mac since 2007 and it was converted to mobile me.
I spent two hours on the phone will apple care yesterday, they got a specialist and still they could not get my account to work.
I have data lost that still has not been recovered. The web interface still is not working.
I hope this will one day be a good product, but right now it is awful. It is very frustrating that it simply doesn't work.
Too difficult to use for work place 2008-07-29
I should have listen to all the negative reviews that have been posted everywhere and not just Amazon.com. It is easily one of the WORST product that I have ever used. It simply does not work as advertised.
Apple advertised that it works well with Outlook on PC but it never bother to tell you that if your Outlook connects to Microsoft Exchange Server, it will not sync with your Contacts and Calenders. It tells you only when you bought the package and then tell you when you are setting up. A big company like Apple could be so sneaky. I guess all the marketings are the same. Boast big deliver little.
Push emails, contacts and calenders that never push. I sent test emails, imported contacts and calenders. The following day, absolutely nothing got pushed to my iPhone. I finally gave up the following day and not bother to sync my contacts and calenders anymore.
What a waste of money!!! It is a product that is not ready for prime time yet. For all Apple fanboys, please don't tell me give Apple time to work all the bugs out because it promises a lot of features. If you charge people money, you better deliver good product instead of a piece of JUNK.
Fewer features, less reliability 2008-07-27
I've subscribed to the .Mac Family Pack for two years, was recently transitioned to MobileMe. MobileMe is a significantly lesser product than .Mac, both from the standpoint of reliability and feature set.
Other contributors have noted significant problems with MobileMe, such as not being able to use entries in the Address Book to address email, or having access to email at all for over a week (I can just now view my email via Web, but not in the OS X Mail application, which means I can't file the email locally), but what's significant to me about my Family Pack is that during the transition, the account seems to have been reclassified as "Individual." I can't find an access point to correct the error, don't know if Apple is aware of the problem, or when the issue may go to the front burner for correction. On the bright side, the subaccounts seem to still be active.
Aside from problems with the rollout, some .Mac features have changed in ways that are less user-friendly, or have been discontinued. The .Mac home page has been discontinued, which not only announced new and updated features, but also posted current system status. Status information is now several clicks away, which is far less convenient for determining if one of the services is down. A popular .Mac feature that's not available in MobileMe is iCards, which many of us enjoyed for staying in contact with friends and family. No equivalent is available in MobileMe.
If you're only now considering a subscription, the changes won't disappoint you, but I recommend waiting until ALL of the well-publicized issues are corrected before purchasing MobileMe, especially the more expensive Family Pack.
September 29, 2008 update to original comments: MobileMe email continues to have problems. When accessed via the Web (instead of through your email application, such as OS X's Mail program), MobileMe email remains painfully slow--I've taken vacations shorter than the wait time to see my Inbox or to start a message--the service continues to display cryptic error messages that may or may not correspond to the actual status of a sent message, and now, while writing a message, you can find yourself back at the Inbox while your message-in-progress disappears.
Read the subscriber posts about MobileMe in Apple Support's Web site before buying. If Apple is working to improve MobileMe, they seem to be headed in the wrong direction. Very disappointing.
A spectacular disappointment 2008-07-25
When I signed up for .mac, 2 years ago, it was a good service. Apart from some very short outages, it worked fine and proved to be a good and useful service.
The migration of the .mac service to MobileMe was quite exciting. The extra functionalities sounded very good, and I was looking forward to try them out. Unfortunately, and further to a bit of a rocky start - perhaps not surprising, given the complexity of the update - unspecified problems occured to one of their servers causing 1% of their users (20,000+ people?) to lose access to their email.
This situation has been going on for over 7 days now. Those affected (me included) have not heard a word from Apple, apart from a paltry two sentence acknowledgement of the problem in their support pages. We have no updates, no help from their support staff, no idea when the service might get back up, and no reassurance that our email on the server is safe.
All in all this situation has been managed in an appalling manner, and Apple should be ashamed.
Until they can guarantee that this will not happen to you, stay away from MobileMe.
